$250k per year is the average saving for companies that relocate 5 of their staff to the Philippines. That money goes straight to your bottom line.
There are several reasons the Philippines is a popular launchpad for outsourcing local roles. English is an official language. The country has a young, well educated and tech-savvy population. The cost of staff is low, but the skilled workforce guarantees results.
If you’re considering it, we’re here to help out. The leading outsourcing company in Manila is Emapta, and we review them extensively below.
Better Than Their Competition
EMAPTA is an Australian owned and managed offshore staffing solutions company delivering world-class standards and unparalleled flexibility and transparency. They deliver high quality business solutions and fully managed staffing services to over 340 clients across a diverse range of industries, including:
- accounting and financial service
- sales and marketing
- advertising and media
- legal advertising
- retail, and
- industrial services
EMAPTA has over 2,000 staff operating from 12 grade-A, PEZA-certified offices strategically located across Manila and progressive areas in the Philippines.
State-of-the-art Secure Offices Equipped with World-Class IT Infrastructure
EMAPTA has growing office network of 12 premium-grade, high-quality sites that include a mix of shared open-plan and private office spaces. They have an in-house network operations team who manage the performance of their two dedicated data centers located in the Philippines which the company acquired to streamline their internet connection and deliver faster outsourced services through the cloud.
Premium Recruitment Services Aligned to the Global Marketplace
EMAPTA provides white-glove recruitment service by having highly skilled subject matter experts with many years of relevant experience in their respective industries.
These subject matter experts are either recruitment specialists themselves or coordinate with the recruitment team at EMAPTA to screen candidates through interviews and skill-specific assessments.
In this regard, they can guide their clients every step of the way until they’ve been offered the right candidates, training has been completed and the outsourced team members been on boarded. This culminates with their clients’ satisfaction that they’ve made the right selection for their teams.
SupportNinja was created as an omnichannel solution for customer experience and back-office support. They started working with fast-growth technology companies in Silicon Valley and then expanded their client list to include nationalities around the world. Their service is not bad, but we have heard from clients that output is slightly down during the last couple of months as they adjust to the pandemic situation. They also target consumer-focused apps, as well as software, e-commerce, and platform-based technology companies. SupportNinja now works behind the scenes, powering over 100 different brands, a smaller operation than EMAPTA.
Conectys is a simply huge. A global BPO providing specialized solutions that reduce costs and increase speed to market for its clients. They have a good setup and 16 years in the business. They have similar clients are EMAPTA but more offices that also span into Romania to services European clients. We like their setup up but found what they made up in marketing they lacked in output. Also, you are one of very many clients there, we didn’t feel special as a SME, that’s why we preferred EMAPTA, their customer service was 2nd to none.
Why Outsource During The Crisis?
A high quality applicant with 5 years experience will cost you 70% less than hiring a local equivalent. Spread over a team of 5-10 employees, you can save $250k – $500k a year by moving your team to Manila. It’s a “no brainer”.
The Philippines instituted English as an official language to be taught in all schools and is the only country in the SEA region to do so. Today, the Philippines is the third largest English-speaking country in the world, second only to the US and UK. Home to both EFL and ESL instructors, the Philippines also uses English as the official language for science, math, technology, and major communication materials.
Good English coverts to more sales, happier customers, and paves way for seamless business processing. In fact, our research showed customers in the US & UK just prefer Filipino accent compared to other countries, given that it’s easier to comprehend.
Outsourcing companies in the Philippines with the right scale, technologies, and infrastructure can add flexibility to your company by growing with you. In the case of EMAPTA, they can quickly find the talent to fit your requirements, whether you want to start with 2, 5, or 50 employees. For example, you might start with two accountants, three developers, and two executive assistants, and scale from there. They also operate on an easy-in, easy-out terms, so you don’t feel constrained with your current setup and you’re allowed to customize your offshore team’s office, workflow, and shift to align with your local team.
Access to Broad Talent Market with Diverse Skill Sets
With around 2,000 Higher Education Institutions (HEIs) located across the country, the Philippines produce millions of college graduates per year. Majority of these college graduates specialize in:
- Business Administration, Finance and Accounting (200k+ graduates annually)
- Education Science and Teacher Training (160k+ graduates annually)
- Engineering and Technology (86k+ graduates annually)
- Information Technology (77k+ graduates annually)
- Medical and Allied (40k+ graduates annually)
BPOs attract, hire, and retain these graduates to cater to clients who have a limited talent pool in their home country. These graduates also join outsourcing companies to build their careers and prosper in the industry through their chosen profession. For example, EMAPTA’s performance on Jobstreet.com, the country’s leading online job board, shows that they have an average of 1 million unique visitors per month with 88.6 million total page views.
With around 2,000 Higher Education Institutions (HEIs) located across the country, the Philippines produce millions of college graduates per year. Majority of these college graduates specialize in:
- Business Administration, Finance and Accounting (200k+ graduates annually)
- Education Science and Teacher Training (160k+ graduates annually)
- Engineering and Technology (86k+ graduates annually)
- Information Technology (77k+ graduates annually)
- Medical and Allied (40k+ graduates annually)
BPOs attract, hire, and retain these graduates to cater to clients who have a limited talent pool in their home country. These graduates also join outsourcing companies to build their careers and prosper in the industry through their chosen profession. For example, EMAPTA’s performance on Jobstreet.com, the country’s leading online job board, shows that they have an average of 1 million unique visitors per month with 88.6 million total page views.
Working with an outsourcing company removes the risk of illegal employment, lawsuits, and unsustainable business operations. EMAPTA understands how challenging it can be for small to medium sized businesses to build their own operations in a foreign country, which is why EMAPTA’s end-to-end outsourcing model assists clients at every stage, from recruiting the right people, taking care of their pre-employment requirements, giving them dedicated workstations in tailored fit offices, and overseeing their performance. The BPO serves as the legal employer while the client benefits from full control and management over their outsourced staff.
Benefits of offshore staffing to EMAPTA allows us to deliver projects and obtain the resources that we need to grow. In the long term, this will completely transform the business
“I highly recommend EMAPTA as a world class offshoring partner. We’ve worked with other offshore providers and EMAPTA stands head and shoulders above others. From our first dealings, they have been professional and flexible to our needs.”
Coronavirus is still a threat to many businesses, as is high operational expenses. Outsourcing to the Philippines is one way to ensure you overcome the current crisis by staying in business until the first phase of this crisis is over.
If you are like so many other businesses, struggling with high OPEX and low productivity from expensive local staff, get a quote from EMAPTA and see what you could streamline & improve so you can come out of this pandemic in better shape than before.
About Review Rumble
From gyms to pet food, we research the market to find the most recommended and best companies in their sector.