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Australia's First Carbon Neutral Delivery Service
Founded in 2014 by James Chin Moody, Sean Geoghegan and Craig Davis, Sendle helps small business thrive by making door-to-door parcel delivery simple, reliable and affordable. Our customers are our bees knees and the heart of our business, they are the inventive, entrepreneurial, hard-working heart of the Australian economy. We spend a lot of time listening to our customers; we’re not just a software company that happens to love logistics, we’re game-changers who through great technology, design and people build things that matter and make a difference for our customers.
Who Are Their Competitors?
Sendle | Best Choice
Sendle is a registered B Corp and Australia’s first 100% carbon neutral delivery service partnering with South Pole.
Australia Post
At Australia Post, they provide trusted and reliable services to help people and communities throughout Australia.
They’ve done this by delivering letters, helping businesses and consumers with parcels, simplifying everyday tasks through digital channels and providing a national post office network that supports local communities and organisations.
Pack & Send
PACK & SEND is Australia’s leading and most recognised parcel courier and freight delivery reseller. They consolidate the services of the world’s top parcel and freight carriers into a single access point under our brand – allowing our customers to save time, trouble and money on all their logistics needs.
They have been providing pack and send services to businesses and consumers since 1993, including providing a whole range of value-add services such as packaging solutions.
Couriers Please
Founded in 1983 as a specialised metropolitan parcel delivery business, CouriersPlease is uniquely placed to service Australians through its independently owned franchisee fleet of couriers.
Today, CouriersPlease has grown into a leading parcel delivery expert with nationwide coverage across Australia. This is only made possible by our team of dedicated staff and couriers, as well as the ongoing support of our valued customers.
Most recently, CouriersPlease launched its new International and Domestic Air services connecting our customers to over 220 countries.
Star Track
A business of Australia Post, they are Australia’s leading parcel, freight and logistics company. They have an unrivalled national delivery network, and can ship your parcels to over 190+ countries.
Fastway
Fastway Couriers is a courier delivery services corporation headquartered in Napier, New Zealand. The company has operated as a franchise since 1984, with franchising at the regional and courier level. The company was acquired by Aramex in 2016. Aramex is in the top five of transport and logistics players globally.
Transdirect
Transdirect is a National and International shipping aggregator that provides a wide range of courier and freight solutions for clients ranging from irregular consumers through to small and medium enterprise.
100% Carbon Neutral
What is carbon neutral?
Increased carbon dioxide (and equivalent) – CO2e – levels are a significant and harmful contributor to climate change.
Most people don’t consider the environmental impact of their online shopping deliveries – just clickety-click and, like magic, it’s on your doorstep. But the logistics involved generate a huge amount of CO2 – over 10% of global C02e emissions are from transport and logistics.
Being carbon neutral means that your net release of CO2e into the atmosphere is zero.
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Domestic Rates and Services
International Rates and Services
Price Guarantee
Pick-up Guarantee
What is the Sendle Pickup Guarantee?
The Pickup Guarantee: if they do not attempt to pick the parcel up on the day you scheduled, they will send a dedicated pickup driver the next business day, at their cost.* If for some reason they still do not attempt the pickup on the next business day after the scheduled pickup**, the delivery is free. They will credit the cost of the delivery to your account (but still attempt to pickup and deliver the parcel for you).
They want your parcels picked up and delivered quickly and reliably. So they’ve gone the extra mile with their Pickup Guarantee.
Should your pickup be delayed, they will get it back on track with a dedicated pickup driver the next business day, on us.
No, they just believe in taking responsibility and doing what they said they would do. It’s all included in their low, flat-rate prices.
Yes, the guarantee applies to all your Sendle parcels whether they’re for domestic or international delivery.
Sendle Drop-off
When you need to be flexible, Sendle delivers. Drop off your parcels when and where you like at our national network of locations, including BP petrol stations, newsagencies and pharmacies – many of which are open 24 hours, 7 days a week.
BENEFITS
Drop parcels off while filling up the car, filling a prescription, or picking up the kids.
Book a parcel before you head out for the day, and drop it off whenever you like.
No matter what your timetable looks like, there’s a convenient option for you.
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Common Questions
Sendle uses a road-delivery network that is efficient and speedy. Each order gets a unique delivery estimate that is shared with your customers to help them keep track too.
Get a free quote in under 30 seconds for any parcel from your Sendle Dashboard. Simply sign-up for a free Sendle account and add in your pickup and delivery info, and the parcel size and weight.
Yes! To arrange a pickup, all you need to do is book online and print and attach the label. Sendle picks up from over 90% of Australian addresses – check out the Locations & Coverage guide for the full list.
In general, same-city deliveries arrive overnight and deliveries to nearby cities within 2-3 days. Though very speedy, Sendle does not currently offer an express or guaranteed overnight delivery service.`
Sendle is designed to make delivering all things a breeze. There are some items that you can’t book with Sendle, such as dangerous goods, and anything that is heavier than 25kg or bigger than 100 litres in volume. More on sizes and weights
After booking your parcel as a drop off order, print out the label and attach it to your parcel. Then head to a drop off location and hand in your parcel at the counter. It will be scanned and accepted into the system. All done! Tracking information will be updated on your parcel order on the Sendle system.
Our Conclusion
Sendle pick up and deliver across Australia and around the world for low, flat-rates. It’s simple, reliable and affordable. And they are 100% carbon neutral! You’ll also get great features such as free pickup, powerful tools and amazing support.
Fernando Camacho
He is a crazy shopper, loves drinking in pubs and clubs, shopping trendy outlets online, grocery shopping to his door and catching Uber. Also dabbles in setting up online stores through eBay, Amazon marketplaces and has a marketing and commerce background.